Terms and Conditions

Last Updated: January 2025

1. Acceptance of Terms

By accessing and using TechBruder's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms and Conditions, please do not use our services.

2. Service Description

TechBruder provides friendly, jargon-free technology support services via WhatsApp, Zoom, and phone. Our services include but are not limited to:

  • Device setup and support
  • Internet and connectivity assistance
  • Email and communication setup
  • Security and privacy guidance
  • Online shopping and banking support
  • Photo and media organization

3. Pricing

Our monthly subscription is priced at $69.95 per month (or equivalent in local currency). This subscription includes:

  • 10 support sessions per month
  • Access to WhatsApp and Zoom support
  • Priority response times
  • First session free for new customers

Pricing may vary by region. All prices are subject to change with 30 days' notice to existing subscribers.

4. Refund Policy

We offer a 15-day no questions asked refund policy for all new subscriptions. This means:

  • You can request a full refund within 15 days of your initial subscription purchase
  • No questions asked - we'll process your refund promptly
  • Refunds will be issued to the original payment method within 5-7 business days

For more details, please see our Refund Policy.

5. Cancellation Policy

You may cancel your subscription at any time with no penalties or fees. To cancel:

  • Contact us via email at support@techbruder.com
  • Contact us via WhatsApp using the numbers on our Contact page
  • Your cancellation will be effective at the end of your current billing period
  • You will continue to have access to services until the end of your paid period

6. Service Availability

We strive to provide 24/7 support, but service availability may vary. We do not guarantee uninterrupted service and are not liable for any downtime or service interruptions.

7. User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete information when requesting support
  • Follow instructions provided by our support team
  • Not use our services for any illegal or unauthorized purpose
  • Maintain the confidentiality of any account credentials provided

8. Limitation of Liability

TechBruder shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services.

9. Intellectual Property

All content, trademarks, and intellectual property on the TechBruder website and services are the property of TechBruder and are protected by applicable copyright and trademark laws.

10. Privacy

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes your acceptance of the modified terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us: